Lesson 9 4 min

Use knowledge in agents and workflows

Pin a knowledge base to a chat or an agent, or answer from it in a workflow with the RAG nodes.

In chat

Click the knowledge bases chip in the composer and pin one or more. Aria searches them before answering and cites the passages it used as numbered chips you can open.

In an agent

On the agent’s Knowledge tab, add the bases it uses in every chat, routine and team it joins. Choose when to look things up:

Option	What happens
Always	Every message is searched, and the best passages are always given to the model
When relevant (default)	Every message is searched, but passages under the 0.35 cut-off are left out
When asked	Searched only when your message refers to your documents, such as “check my notes”

You can also choose whether it shows sources in answers, and let it search on its own with a model that supports tools.

In a workflow

• Local Knowledge reads a base.
• RAG Agent, Q&A Agent and Tools Agent answer from it.
• Indexer adds text to it from a workflow.

Save from anywhere

In the extension, right-click a page and choose AWFlow › Add page to knowledge base, or ask Aria: “Add this page to my product handbook”. When you ask Aria or an agent to do it, adding is a write, so it follows the agent’s rules and asks you every time unless you answer Always.

Key takeaways

1. Pin knowledge bases in the chat composer or an agent's Knowledge tab.
2. RAG Agent and Q&A Agent answer from a base; Local Knowledge reads it and the Indexer adds to it.
3. A Device only base is never shown to a cloud model.