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Lesson 14 6 min

Build a team with a lead

A team is a group of agents with a lead, a way of working and shared rules. Every conversation with it is a team thread.

Create a team

Open Agents › Teams. Describe a team and click Suggest a team (Aria picks members from your agents and suggests new ones), start from a template (Research desk, Inbox zero, Job hunt, Shop smart, Trip crew, Content studio), or click New team. The wizard has four steps:

  1. Goal: a Name and what the team is for.
  2. Members: add your agents or create suggested ones, pick the lead and give each member a role in this team. A team needs at least two members, and agents keep their own skills and rules.
  3. How they work: the way of working and who can hand work to whom.
  4. Rules & limits: then Create team, or Create & start a thread.
Step 2 Members of the New team wizard for Trip crew: Aria as Lead with the role Splits requests, merges the answer, and a suggested new agent, Stay finder, with Make lead, a role field and Create Stay finder. On the right, Add from your agents with a search box and a Create a new agent field.Step 2 Members of the New team wizard for Trip crew: Aria as Lead with the role Splits requests, merges the answer, and a suggested new agent, Stay finder, with Make lead, a role field and Create Stay finder. On the right, Add from your agents with a search box and a Create a new agent field.
Lead

Ways of working

Mode How it works Best for
Lead routes The lead reads your message, hands parts to the right members, then merges their results into one answer Varied requests
Pipeline Members work in a fixed order, each with your request and the previous member’s result Repeatable jobs
Open table You, or any member, @mention whoever should answer Brainstorming

Who hands work to whom

The handoff map is set by clicking one agent, then another, to add or remove a connection. A handoff carries the task and the results it needs, plus the thread’s summary and its last few turns, fitted to the member’s model. Members know what was already said without reading your whole chat.

The team also shares team memory, its knowledge bases (each member also uses its own) and one browser tab group.

Key takeaways

  1. Describe a team, start from a template, or build one in four steps.
  2. In Lead routes, the lead hands parts to members, then merges their results into one answer.
  3. A handoff carries the task, the results it needs and a short slice of the thread.